Navigation

How to solve the pre-sale and after-sale problems in import

DATE:2022-09-14

Sometimes we do want to a hose crimping machine, and the price and quality are all right. But it is the first time buy this machine from China, there are many problems we are worry about. How can these concerns be resolved?

1. Pre sale problem: import clearance.

For some customers haven’t import before, it will be hard for them to make the import clearance. It would be convenient if can buy at local. In this situation, there is a special quotation which is door to door price. It means supplier can help to make the import clearance for buyer and ship the good to the buyers place. As long as we know the buyers city and post code, then the crimper will ship to the buyer’s place directly.

crimping machine

2. After sale problem: Warranty and how to repair?

Usually for the hose crimping machine, the warranty is 1 - 3 years. In this period, if the machine was not damaged deliberately, the damage part can be changed or repaired freely. And if there are any problems, you will have a satisfied solution in 24 hours. So please don’t worry.

In fact, the most difficult is to buy the first hose crimper machine. As long as you buy it once, all the problems will be solved easily.